Returns & Exchanges
At Playroom Avenue, we want you to love your new style, but if you are not completely satisfied, we offer a hassle-free 30-day return policy for all unworn and unwashed apparel. Simply ensure all original tags are attached and the items are in their original packaging to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original box or mailer, ensuring all garment tags are intact and including the provided packing slip.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing