Frequently Asked Questions
Everything you need to know about your Playroom Avenue experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start a claim.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring your favorite garment at home and comparing it to our charts for the perfect fit.
Are your materials sustainably sourced?
At Playroom Avenue, we prioritize eco-friendly fabrics including organic cotton and recycled polyester to ensure our fashion is as kind to the planet as it is to your wardrobe.
Can I change or cancel my order?
Orders are processed quickly, but we have a 1-hour window after purchase where modifications can be made. Please contact our support team immediately for assistance.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.